2015 Customer Service Winner of the Year Announced!

Each year, we nominate an employee who goes above and beyond to ensure our residents' needs are met.  This year, by unanimous vote, the award goes to Edilberto Mercaral (more commonly known as "Bert"), our Geriatric Nursing Assistant currently serving as the facility's Restorative Aide, GNA, and Central Supply Coordinator!

Bert hits the ground running at 6am and is constantly moving until he leaves for the day.  He's a humble member of the team who never complains and is always very patient with our residents, inspiring them to work to their fullest potential.  No task or request for assistance is ever a bother.  Our entire staff was thrilled to have him receive this award.  Thank you for your service!

Congratulations Bert!

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