Meet our Ombudsman, Ms. Emily Jenkins. If you're wondering what exactly an ombudsman is, here's the definition:
om·buds·man - /ˈämbədzmən/
noun: ombudsman; plural noun: ombudsmen
"an official appointed to investigate individuals' complaints against maladministration, especially that of public authorities."
Ms. Jenkins has been the ombudsman at Althea Woodland Nursing & Rehabilitation for four years. The Montgomery County Long Term Care Ombudsman program, which started in 1979, serves over 77,000 individuals in Montgomery County by advocating for residents, staff, and volunteers. Ms. Jenkins has done an excellent job supporting our facility (residents, family, staff, visitors, etc.) in the common goal of providing a standard of care that promotes the well-being of our residents and those we come in contact with on a daily basis. She continues to go above and beyond the call of duty by not only advocating, but also volunteering. Her contributions include donations of plants/flowers utilized for our Earth Day celebration and assisting in the facilitation of the memorial services we have for our residents, staff, and loved ones. We enjoy working with you and appreciate all of your efforts and dedication. Thank you for your continued support!